At Wigan Hearing, we pride ourselves on offering safe, professional, and family-friendly ear wax removal services right here in Standish, Wigan. With over 10 years of experience, we have helped thousands of local people hear more clearly and feel more comfortable – from children as young as five to older adults living with dementia.
We know that ear care is not “one size fits all.” Every patient is unique, and that’s why our clinic is built on the principles of care, patience, and professionalism. We strictly follow the latest guidelines from NICE (National Institute for Health and Care Excellence), BSHAA (British Society of Hearing Aid Audiologists), HCPC (Health and Care Professions Council), BAA (British Academy of Audiology) and BSA (British Society of Audiology). This ensures that every procedure is not only effective but also safe, ethical, and clinically sound.
Following the Highest Standards in Ear Care
When you choose Wigan Hearing, you can rest assured that you are being looked after by a fully qualified and registered audiologist. Following the above national guidelines means:
Safety first: We always use clinically approved methods, sterile equipment, and strict hygiene protocols.
Patient-centred care: Every decision we make is about your comfort, safety, and hearing health.
Professional accountability: As a HCPC-registered audiologist and a BSHAA Fellow, I am bound by a professional code of conduct.
Evidence-based practice: Our techniques and recommendations are always based on the latest clinical research and expert consensus.
These professional standards are what set Wigan Hearing apart from “high street” alternatives or clinics that may not follow the same level of regulation.
Specialist Care for Children, Autism, Dementia & Additional Needs
One of the things that makes us truly unique in Wigan is our ability to support patients with additional needs. Ear care can feel daunting – especially for young children, or for those living with conditions like autism or dementia.
That’s why we have undergone specialist training in working with these groups, ensuring every appointment is handled with compassion and understanding.
Supporting Children from Age 5
We are one of the few clinics in Wigan that safely treats children as young as five years old. Our approach is gentle, reassuring, and tailored to each child’s comfort level. We take the time to explain what will happen in simple, friendly language so that they feel at ease.
Autism-Friendly Appointments
For patients with autism, we know that routine, environment, and sensory considerations matter. That’s why we:
Offer extra time if needed so patients never feel rushed.
Use visual aids and clear explanations to help them understand the procedure.
Allow familiarisation visits, where they can meet us
and see the equipment before treatment begins.Provide sensory support – such as playing their favourite programme or cartoon on our 60-inch TV screen during the procedure. This distraction often makes the experience far less stressful.
Dementia-Friendly Care
We also support many families in Wigan who have loved ones living with dementia. Our approach here is patience, reassurance, and familiarity. We may repeat visits or slow the process right down, making sure the patient feels calm at every stage. If the procedure needs to be done across two appointments because of a disability or cognitive condition, we will never charge extra.
This approach recognises that hearing care is about dignity and trust – not just treatment.
Making the Experience Comfortable and Stress-Free
Ear wax removal can sometimes sound daunting, especially if someone has had a bad experience elsewhere. At Wigan Hearing, our goal is to make every appointment as easy and stress-free as possible.
Here’s how we do that:
Over 10 years of experience: We’ve been safely removing wax in Wigan for more than a decade.
Clear explanations: We always explain each step in a way that makes sense, so patients know what to expect.
Entertainment options: Whether it’s a favourite kids’ cartoon or a calming programme, our big-screen TV is there to distract, reassure, and relax.
Personalised approach: Every patient’s needs are different – and we tailor our care accordingly.
Why Choose Wigan Hearing?
There are plenty of options out there when it comes to ear wax removal – from national chains to nurse-led clinics. But Wigan Hearing offers something unique:
Independent and family-run: We’re not a big chain – we’re a local Standish family who care deeply about our community.
Fully qualified audiologist: Your care is always provided by a HCPC-registered professional.
Trusted reputation: We have helped thousands of people across Wigan, Standish, and surrounding areas.
Inclusive care: Children, adults, additional needs, autism, dementia – everyone is welcome and supported.
Fair pricing: Extra visits are free of charge if needed due to disability or special needs.
When you come to us, you’re not just another appointment – you’re part of our community.
Local, Friendly, and Here for You
Based in Standish, Wigan, we are easily accessible for anyone in the local area including Shevington, Aspull, Orrell, Wrightington, and the wider Wigan borough. Many of our patients come to us after struggling to get wax removal through the NHS or after unsatisfactory experiences elsewhere.
Our clinic is designed to be warm, welcoming, and family-friendly. Whether you’re bringing a child, a loved one with dementia, or simply want expert care for yourself, we are here to help.
Book Your Appointment Today
If you or someone you love is struggling with blocked ears, discomfort, or reduced hearing, don’t wait. Ear wax removal is quick, safe, and can make an immediate difference.
At Wigan Hearing, we combine clinical excellence with a human touch – ensuring that everyone feels respected, cared for, and comfortable.
👉 You can book your appointment online at www.wiganhearing.co.uk/book-wax or call us on 01257 444044.