Welcome to Wigan Hearing’s patient information centre. Find straightforward guidance on ear wax, hearing aids, hearing assessments and everyday ear care. Choose a topic below to understand your options before contacting us.
Ear wax and blocked ears
How to prepare, when professional removal may help, and what to expect afterwards.
- Why does wax keep coming back?
- Can I get wax removal on the NHS?
- Blocked ear, but no wax?
- Microsuction, irrigation and manual removal
- What to expect after ear wax removal
- Prepare for your appointment
Need an appointment? View wax removal prices and the current online prepaid offer.
Hearing tests and ear health
Understand the different measurements and why a tailored assessment matters.
- Signs it may be time for a hearing assessment
- What happens during an assessment?
- Why we charge £50 for a comprehensive hearing assessment
- What can a tympanogram tell us?
- Why speech audiometry matters
Hearing tests are arranged by enquiry: contact our team so we can discuss which appointment is appropriate before booking.
Hearing aids and aftercare
Practical advice before and after being fitted with hearing aids.
Custom ears and specialist technology
Learn how ear impressions, scanning and custom hearing protection work.
- Impressions compared with 3D scanning
- Otoscan digital ear scanning
- Video otoscopy and ear examinations
- DPOAE testing and the inner ear
- Acoustic reflex testing
- Custom earplugs for music, motorcycling and work
- Auditory training with LACE AI Pro
Contact us to check whether a particular custom product and manufacturer can use our scanning service.
Understanding tinnitus
Learn what tinnitus is, how it can affect daily life, and the roles of hearing aids and evidence-based psychological treatments.
We provide information about tinnitus and hearing loss; tinnitus-focused CBT is provided by appropriately qualified psychological practitioners.
Your visit to Wigan Hearing
Find out who we are, how to contact us and what our clinic is like.
When to seek urgent medical advice
Sudden hearing loss, tinnitus after head injury, facial weakness or severe new vertigo require urgent assessment rather than routine wax treatment. Tinnitus in time with your pulse also needs prompt medical advice. See the NHS tinnitus guidance or use NHS 111 as appropriate. In a medical emergency call 999.
Talk to us about your appointment
Wigan Hearing is an independent audiology clinic in Standish. For guidance about whether a particular hearing-care appointment is suitable, send an enquiry or call 01257 444044. To arrange routine ear wax removal, see our dedicated wax booking page.